Heathrow is the largest UK port by value and our ambition is to become one of Europe’s best airports for cargo. We have listened to our customers and developed a cargo strategy that will take us there.
Our customers have told us about the bottlenecks caused by some of the infrastructure, inefficient facilities and processes that are slower and more arduous than those of our European competitors. Our stakeholders rate us as poor for our facilities and value for money.
Our cargo strategy will lift freight volumes to 3 million tonnes a year by 2040 through improved service and increased capacity from a third runway. With two runways or three, for cargo customers our aim is to become a trusted partner – timely, reliable and easy to do business with.
Our plan for cargo
Halve current throughput times to be more efficient
Make cargo throughput times predictable to reduce costs
Grow cargo capacity at the airport to generate additional cargo volumes for our airline partners
Work with the cargo community, including through engagement and discussion
Be 100% e-freight compliant to reduce waste, costs and delays
Be a great airport of choice for cargo
Provide a safe working environment.
Find out more about our cargo strategy (2MB PDF) or get in contact with us via firstname.lastname@example.org